Built exclusively for Travel Agencies
Travel CRM Software
by DR Infosoft
70% of travel agents lose leads after 1 follow-up – yet most bookings close after 5+ approaches. DR Infosoft Travel CRM automates every follow-up, so your team never misses a lead.
Setup in 24 hours
No credit card required for trial
24×7 expert support
Top Features of DR Travel CRM
Everything your team needs – from first enquiry to final booking – in one powerful platform.
Sales & Lead Management
- Centralized lead management system to fetch inquiries from multiple sources
- Lead assignment & per-agent follow-up tracking
- Automated reminders & notifications for timely communication
- Built-in payment reminders to reduce collection delays
Itinerary & Booking Management
- Easy itinerary builder for customised travel plans
- Instant quotation generation with full pricing details
- Fixed departure management for group tours
- Seamless voucher generation for confirmed bookings
Finance & Billing
- Automated invoice and billing system
- Supplier payment management with full records
- Vendor & third-party management in one place
- Clear financial overview for better cash flow control
User Management & Collaboration
- Role-based user creation & authorisation
- Secure access control per team member
- Built-in group chat for internal team communication
Reporting & Insights
- Advanced reporting & analytics dashboard
- Track sales performance, revenue & operations
- Data-driven insights for smarter decision-making
Technology & Accessibility
- Cloud-based – no installation or IT setup needed
- Access from anywhere, any device, anytime
- Fully mobile & tablet friendly interface
- Customisable dashboards for your business needs
Free 7-day trial · No credit card needed · Setup in 24 hours
A Smart CRM Solution for Travel Agencies
If you are operating a travel agency, and you are still using Excel to list leads, WhatsApp to make follow-ups, and sticky notes to remind you, you do not have a business system; you have a mess. Travel CRM by DR Infosoft fixes all of that. One platform – Everything in one place.
DR Infosoft Travel CRM is a reliable, effective solution designed to support the overall growth of your travel business. The DR Infosoft team has thoughtfully designed it with the travel industry in mind, helping you focus on what matters most – delivering great customer experiences.
With our CRM, you can easily process inquiries, automate bookings, and monitor sales performance, all in a single centralized dashboard. You can track all leads from initial contact through final conversion. You can also build well-structured itineraries, schedule regular follow-ups, and access comprehensive customer insights.
The platform’s intuitive interface makes daily management effortless – everything is in one place and easy to navigate.
The Travel CRM from DR Infosoft also facilitates smooth team collaboration. It helps your team collaborate, avoid duplication, and stay aligned. Lead management becomes effortless – all inquiries from your website or social media are automatically routed into the CRM. Therefore, nothing falls through the cracks.
DR Infosoft Travel CRM adapts to your workflow and scales with your business, whether you’re a startup or an established agency.
Request a free demo and see how DR Travel CRM can take your business to the next level.
Pricing Category
Choose the ideal CRM and itinerary plan tailored for your travel agency.
Free Trial
- Validity: 7 Days
- Renewal: N/A
- Users: N/A
- Whatsapp: Self and Business Integrated
- Quick Itinerary
- Quotation Creation
- Top-Notch Lead Management
- Mobile Browser Friendly
- Easy Voucher, Invoice Creation
- Automated Follow-Ups & Reminders
- Systematic Supplier Management
- Lead Capture from Meta (FB & IG), Google, Bing Ads
- No Setup, Onboarding & Training Costs
- One-Click to ask Suppliers for Quotations
- Add & Manage Multiple Suppliers
- Billing Section for Payments
- Comprehensive Business Reporting
- Analytics
- Data Center: India
- Additional: Not Applicable
- Support: 24 x 7
Bronze
- Validity: 1 Year
- Renewal: 10,000* / Year
- Users: 3 Users
- Whatsapp: Self – Integrated
- Quick Itinerary
- Quotation Creation
- Top-Notch Lead Management
- Mobile Browser Friendly
- Easy Voucher, Invoice Creation
- Automated Follow-Ups & Reminders
- Systematic Supplier Management
- Lead Capture from Meta (FB & IG), Google, Bing Ads
- No Setup, Onboarding & Training Costs
- One-Click to ask Suppliers for Quotations
- Add & Manage Multiple Suppliers
- Billing Section for Payments
- Comprehensive Business Reporting
- Analytics
- Data Center: India
- Additional: N/A
- Support: Working Hours
Silver
- Validity: 1 Year
- Renewal: 15,000* / Year
- Users: Up to 10 Users
- Whatsapp: Self – Integrated
- Quick Itinerary
- Quotation Creation
- Top-Notch Lead Management
- Mobile Browser Friendly
- Easy Voucher, Invoice Creation
- Automated Follow-Ups & Reminders
- Systematic Supplier Management
- Lead Capture from Meta (FB & IG), Google, Bing Ads
- No Setup, Onboarding & Training Costs
- One-Click to ask Suppliers for Quotations
- Add & Manage Multiple Suppliers
- Billing Section for Payments
- Comprehensive Business Reporting
- Analytics
- Data Center: India
- Additional: Minor Modification
- Support: 24 x 7
Gold
- Validity: 1 Year
- Renewal: Customized
- Users: Unlimited
- Whatsapp: Self / Business Integrated
- Quick Itinerary
- Quotation Creation
- Top-Notch Lead Management
- Mobile Browser Friendly
- Easy Voucher, Invoice Creation
- Automated Follow-Ups & Reminders
- Systematic Supplier Management
- Lead Capture from Meta (FB & IG), Google, Bing Ads
- No Setup, Onboarding & Training Costs
- One-Click to ask Suppliers for Quotations
- Add & Manage Multiple Suppliers
- Billing Section for Payments
- Comprehensive Business Reporting
- Analytics
- Data Center: India
- Additional: Customization
- Support: 24 x 7
Why Choose DR Travel CRM?
Built for travel agencies that want to grow faster, smarter, and more efficiently.
Cost-Effective Pricing
Get powerful CRM features at a budget-friendly price. No hidden charges – just maximum value compared to other travel CRM solutions.
Advanced Data Security
Your data is protected with 256-bit encryption and tokenization, ensuring complete safety of your customer and business information.
Zero Downtime System
Powered by multiple servers across different locations, ensuring uninterrupted access and smooth performance at all times.
Fully Customizable
Adapt the CRM to your business needs. Customize workflows, modules, and features as your travel business grows.
Our Esteemed Clients
What Is Travel CRM Software?
Travel CRM software is a customer relationship management system designed for the needs of travel agencies, tour operators and other travel businesses. A general CRM can help a business manage contacts, leads and sales. But a travel CRM goes further by supporting processes specific to the travel industry. These can include travel inquiries, customized itineraries, tour packages, quotations, bookings, suppliers, travelers and travel-related documents.
This matters because a travel inquiry is rarely a simple sales transaction. A customer may contact an agency months before the planned trip. They may change the destination, add travelers, modify hotel preferences or ask for several quotations before making a decision. The agency has to keep track of these changes while continuing to communicate with the customer.
A travel CRM gives the agency a structured way to manage this information. Instead of treating every inquiry as a separate spreadsheet entry or email conversation, the business can maintain a customer record that develops as the inquiry moves toward a booking. For travel companies handling a large number of inquiries, this centralized approach can make customer information easier to manage and retrieve.
How Travel CRM Software Works for Travel Agencies
The travel sales process usually starts with a simple inquiry. A customer may submit a form on a website, respond to an advertisement, call the travel agency or contact a sales representative directly. The inquiry then moves through several stages before becoming a confirmed booking. A CRM provides a central record for this journey.
Inquiry and Customer Information
The first step is recording the inquiry and relevant customer details. Depending on the type of trip, the agency may need information such as the destination, travel dates, number of travelers, preferred hotel category, budget and other requirements. Keeping these details together gives the sales team a useful starting point for further communication.
Sales Communication
Travel inquiries often involve several conversations. The customer may ask questions about hotels, transportation, sightseeing, pricing or cancellation terms. They may also request changes to the proposed trip. A CRM keeps the inquiry and its associated information together, making it easier for the sales team to continue the conversation.
Proposal and Itinerary Stage
Once the agency understands the customer’s requirements, it can prepare a suitable itinerary or travel proposal. This stage can involve several revisions. A customer might change the hotel, add a destination, remove an activity or change the travel dates. A structured CRM environment helps the agency maintain these details as the proposal develops.
Booking Stage
When the customer confirms the trip, the inquiry becomes a booking. The business then moves into the operational stage. It may need to coordinate with hotels, transportation providers, destination partners, and other suppliers. The customer information collected during the sales process remains relevant at this stage.
Post-Booking Communication
The relationship doesn’t end when the booking is confirmed. Customers may need travel documents, vouchers, payment updates, itinerary changes or other information before departure. A CRM provides a central customer record that the team can refer to throughout the relationship.
Travel Agency Challenges a CRM Can Solve
Not all travel businesses face the same problems. However, agencies that manage a growing number of inquiries often encounter similar operational issues.
Travel CRM for Growing Travel Agencies
A small travel business may manage its customers through spreadsheets and individual communication channels when the inquiry volume is low. This approach can become harder to maintain as the business grows.
More inquiries mean more follow-ups. More bookings mean more suppliers. More employees mean more people accessing customer information. At this stage, it’s not just the number of records but the number of activities associated with those records.
One customer can have several travelers, multiple quotations, a revised itinerary, several payment stages, and communication with different members of your team. A travel CRM gives businesses a structured environment for handling this increasing complexity.
For Small Travel Agencies
A CRM can help establish a consistent process for managing inquiries and customers from the beginning. Your team can follow a defined process instead of allowing every sales representative to manage inquiries differently.
For Growing Travel Agencies
As the team expands, a centralized system can help maintain consistent customer records and clarify lead ownership. Managers can also get a broader view of sales activity without having to ask individual employees for separate updates.
For Larger Travel Businesses
Larger teams may need user roles, reporting, supplier management, and more detailed operational controls. The CRM can become a shared system for different departments rather than a tool used only by the sales team.