All commissions payable to DR Infosoft by Service Professionals on consummated transactions, i.e. exchange of services for consideration, are final and non-refundable.
All monies paid by Service Professionals in form of “Credits” are non-interest bearing. Unutilized and unclaimed "Credits" for a period of more than 364 days from the date of purchase of "Credits" shall expire and stand forfeited. No refunds of credits will be processed after the expiry date.
The service professional is entitled to refund of credits that is credited back in their same mode of payment in the following conditions:
- Refunds are processed when customer cancels request
- Refunds are processed if the customer has not viewed quote and not cancelled request 4 days after your response